Post has published by Norlinri

Staff

Shadowsong

Shadowsong

Founder

Shadow created Astral Imperium in June 2014.

Game(s):
ARK, Star Citizen

Speaks:
English

Tribe:
Astral Imperium

Norlinri

Norlinri

Server Admin

Norlinri joined the team in 2016.

Game(s):
ARK, Star Citizen

Speaks:
English, French

Tribe:
Astral Imperium

When to contact us

Rule Breaking

We take rule breaking very seriously and do our best to ensure any issues are dealt with swiftly. If you are wishing to report a player breaking the rules, please include as much information as possible when you fill out the contact form below, including screenshots if you have them.

Bug/Glitch

We will endeavour to help with any game bug or glitch you encounter, but will not replace or refund any lost items or creatures caused by it. We have no more control over these problems than you do.

Server Problem

If you wish to report a server problem, please include what you were doing when it crashed and the time that it went down. We will not replace or refund any creatures or items caused by a crash.

Feedback

We welcome any feedback from our players and while we may not be able to act on everything, we will certainly take everything under advisement. Please include as much detail as possible to ensure we fully understand your feedback.

Contact form

This contact form should only be used if you do not have Discord or were banned from our servers.

If you have Discord, please join our server and follow the steps in #help to open a ticket. Ensure you include as much detail as possible so we can help you more effectively. Please understand we do not operate 24/7 and that support is provided on a volunteer basis.






    If you are reporting another player or tribe, please fill in the fields below:




    Include any supporting screenshots here: