Rule Breaking

We take rule breaking very seriously and do our best to ensure any issues are dealt with swiftly. If you are wishing to report a player breaking the rules, please include as much information as possible when you fill out the contact form below, including screenshots if you have them.

Bug/Glitch

We will endeavour to help with any game bug or glitch you encounter, but will not replace or refund any lost items or creatures caused by it. We have no more control over these problems than you do.

Server Problem

If you wish to report a server problem, please include what you were doing when it crashed and the time that it went down. We will not replace or refund any creatures or items caused by a crash.

Feedback

We welcome any feedback from our players and while we may not be able to act on everything, we will certainly take everything under advisement. Please include as much detail as possible to ensure we fully understand your feedback.